Gaming is for fun — not stress. 62bd believes every player deserves a safe, controlled, and healthy gaming experience. We're here for you.
Responsible gaming means enjoying gaming as a form of entertainment — not as a source of income or a way to cope with stress. 62bd believes every player's gaming experience should be enjoyable, controlled, and balanced with the rest of their life.
Online gaming is growing fast in Bangladesh. Many people play for fun with friends, while others gradually become overly dependent on it. Understanding that difference is what responsible gaming is all about.
Responsible gaming at 62bd is more than a policy on paper — it shapes everything we do. We help players set their own limits, monitor for unusual activity, and provide immediate support whenever it's needed.
Gaming is at its best when it's on your own terms. At 62bd, we make sure you're always in control.
Responsible gaming rests on three pillars: first, being aware of your own limits; second, using the tools the platform provides to stay within those limits; and third, having the courage to ask for help when you need it. Keep these three things in mind and gaming will always be a positive experience.
Problematic gaming rarely starts overnight. It builds gradually, and often you don't even notice it yourself. Read through the signs below and be honest with yourself.
If 2 or more of the warning signs above appear regularly, take a step back and contact 62bd Support. Acting early is always the smartest move.
Answer the following questions honestly to check your own gaming habits. Every "yes" is a signal that something deserves your attention.
Have you ever spent more time or money on gaming than you planned, and felt regret afterward?
Do you feel restless, irritable, or anxious when you're away from gaming?
Do you keep coming back and placing bigger bets to try to recover money you have lost?
Have your family or friends ever expressed concern about your gaming habits?
Have you skipped daily responsibilities — like work, studies, or household tasks — because of gaming?
Have you ever borrowed money or dipped into your savings to cover gaming costs?
Even one "yes" answer is nothing to be ashamed of — but it is a sign to take action. Use 62bd's safety tools and reach out to our support team if needed.
The 62bd platform offers several effective tools to help you keep your gaming experience safe and in control. You can activate any of these tools yourself.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit cannot be increased before the specified period ends.
Set a daily or weekly time limit for gaming before you start. When the time is up, your session will end automatically.
If your losses exceed a set amount, your account will be automatically suspended on a temporary basis.
Take a break from gaming for anywhere between 1 day and 6 weeks. Your account will be inaccessible during this period.
Suspend your account for a fixed period of 6 months to 5 years. While active, we will not send you any promotional messages.
Pop-up notifications appear at set intervals to keep you aware of how long you've been playing.
To set or change any limits, go to your profile settings or contact the 62bd support team. Reducing a limit takes effect immediately, but increasing one requires a 24–72 hour waiting period.
Responsible gaming doesn't mean giving up gaming — it means playing smart. Following these habits will keep gaming a positive experience every time.
62bd strictly enforces an 18+ policy. Our platform is for adults only. Age is verified at registration, and identity is confirmed through the KYC process.
A note for parents — if your child spends time online, keep an eye on what they're doing. Here are a few simple steps you can take:
If we have evidence that an account holder is under 18, we will immediately close that account and arrange to return all funds.
Asking for help is not a sign of weakness — it takes courage. You are not alone. 62bd and specialist organisations are always here for you.
Log in to your account and reach us via live chat. Our team can assist you in Bengali, and all information is kept strictly confidential.
For any privacy-related matters, please reach us by email at [email protected]
Remember — if you feel gaming is having a negative impact on your life, take action today. Talk to us. Every conversation is completely confidential.
62bd's commitment to responsible gaming isn't just talk — it's reflected in every feature and every step we take.
Our system continuously monitors gaming patterns. If unusual activity is detected, an automatic alert is triggered and your account may be temporarily suspended if necessary.
You can view your full gaming and transaction history at any time. This transparency helps you analyse your own habits and make informed decisions.
Deposit limits, session time, loss limits, and betting limits — it's all in your hands. Customize every limit to fit your lifestyle and budget.
Our support team speaks Bengali and is trained to handle gaming-related concerns. Reach out about anything — you'll receive help, not judgment.
Age is verified at every stage from registration through KYC. We have put in place the highest technical measures to prevent minors from accessing the platform.
All responsible gaming communications are kept completely confidential. Your information is never shared with any third party.
We're always here to help you keep your gaming experience on 62bd safe and in control. Register today and make full use of all our safety tools.