62bd Privacy Policy

1Introduction

62bd is a trusted online gaming and betting platform committed to providing a safe and transparent environment for users in Bangladesh. This Privacy Policy explains how we collect your personal information, why we collect it, and how we keep it secure.

By creating an account, playing games, or simply visiting our platform, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our platform.

62bd places the highest importance on user privacy. We believe that earning your trust is our greatest asset. This document has been prepared in clear, straightforward language for easy understanding.

2What Information We Collect

62bd collects only the information that is necessary. We do not gather data beyond what is needed. The types of information we collect are detailed below.

Beyond the information listed above, we do not collect any sensitive personal data — such as religious identity, political opinions, or medical information — under any circumstances.

3Purpose of Data Use

62bd uses your information only for legitimate purposes. Our core goals are to improve your experience, ensure security, and meet legal obligations. Each purpose is outlined clearly below:

• Account management: Your name, email, and contact details are used to create, verify, and secure your account.
• Identity Verification (KYC): We verify identities in compliance with international regulatory requirements to prevent money laundering and fraud.
• Transaction Processing: Financial information is used to process deposits and withdrawals, as well as to resolve any disputes.
• Customer service: Communication records are used to resolve your questions and issues quickly.
• Promotional Communications: With your consent, we send information about bonus offers and new promotions. You can opt out at any time.
• Security Monitoring: Technical data is analysed to detect suspicious activity and maintain platform security.
• Service Improvement: User behavior is analyzed to improve the gaming experience, but always with personal identity kept anonymous.
• Legal compliance: Data may be used to meet applicable legal and regulatory requirements.

4Data Sharing Policy

62bd is very careful about sharing your personal information with third parties. We only share data in specific, limited circumstances, and your information is protected in every case.

We may share information in the following circumstances:

• Payment Processors: Limited information is shared with approved payment gateways — including bKash, Nagad, and Rocket — to process deposits and withdrawals.
• KYC verification service: Required documents are shared with approved third-party agencies for identity verification purposes.
• Law enforcement agencies: Information may be disclosed under legal obligation pursuant to a court order or government directive.
• Business Successor: In the event of a business merger or acquisition, this Privacy Policy will continue to remain in effect.

5Cookies & Tracking Technologies

62bd uses cookies and similar tracking technologies on its website. These tools help improve your browsing experience and make our platform more effective.

We use three types of cookies:

• Essential cookies: Essential for core site functionality. Used to maintain login sessions, store security tokens, and similar tasks. These cookies cannot be disabled.
• Functional cookies: Used to remember your preferences such as language selection, theme choice, and similar settings. These are optional and can be disabled.
• Analytics Cookies: Used to monitor site usage and improve our services. No personally identifiable information is stored.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the site.

6Data Retention Duration

62bd does not retain your personal information longer than necessary. How long data is kept depends on the type of information and applicable legal requirements.

• Account information: For the duration the account is active, and up to 5 years after closure.
• Financial transaction records: A minimum of 7 years, as required by legal obligations.
• KYC documents: Up to 5 years after account closure, as required by regulatory obligations.
• Support Conversations: 2 years from the date of last contact.
• Technical logs: Up to 12 months.
• Marketing Preferences: Updated immediately after opt-out.

7Your Rights

Every registered user at 62bd has specific rights over their personal information. We respect these rights and do our best to fulfill them as promptly as possible.

To exercise any of your rights, please contact our support team by email. We typically respond to all requests within 30 days.

8Security Measures

62bd uses industry-standard security technologies and practices to protect your information. Our security team monitors systems around the clock to detect and prevent any suspicious activity.

• SSL/TLS encryption: All data exchanged between your browser and our servers is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification is used as an additional security layer when you log in to your account.
• Data Encryption: Sensitive information stored in our database is kept in encrypted form.
• Access control: Under a strict role-based access control system, only authorized staff can view specific information.
• Regular Security Audits: Regular security assessments and penetration testing are conducted by third-party experts.
• Data Backup: Regular backups and a disaster recovery plan ensure your data is never lost.

9Protection of Minors

62bd is an adults-only platform. No one under the age of 18 is permitted to use our services. We do not knowingly collect or store any information from anyone under 18.

If we become aware that a minor has registered on our platform, we will immediately close the account and delete all associated data.

10Policy Changes

62bd may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of the page and notify registered users by email for any significant changes.

We recommend reviewing this page regularly after each update. Any revised policy takes effect from its publication date. Continued use of the platform after changes are made will be considered your acceptance of the updated policy.

11Get in Touch

Contact us for any questions, requests, or complaints regarding this Privacy Policy. Our team is always ready to help.